Shipping policy

Shipping Policy

Last updated: September 5, 2026

1. Where We Ship Zack Supply ships within Canada only.

2. Processing Time Orders are processed and shipped within 1–2 business days of purchase. Orders placed on weekends or holidays will be processed on the next business day.

3. Shipping Carrier We ship via Canada Post. Once your order has been dispatched, you will receive a tracking number to follow your delivery.

4. Shipping Rates Shipping costs are calculated at checkout based on your location and order weight. Orders of $350 CAD or more qualify for free shipping anywhere in Canada.

5. Delivery Times Delivery times vary by destination within Canada. Canada Post estimates typically range from 2–8 business days depending on your province.

6. Delays Zack Supply is not responsible for delays caused by Canada Post, weather conditions, or other circumstances outside our control. Once a package has been handed to the carrier, delivery timelines are subject to Canada Post's service standards.

7. Lost or Stolen Packages If your package is marked as delivered but has not been received, please contact us at (E-MAIL) within 5 business days. We will work with Canada Post to investigate, though we cannot guarantee resolution for packages confirmed delivered by the carrier.

8. Contact For shipping inquiries, reach us at (E-MAIL).