Refund policy

Return & Refund Policy

All sales at Zack Supply are final. We do not accept returns or issue refunds except in the case of items that arrive damaged or defective.

Damaged on Arrival If your order arrives visibly damaged, you must contact us within 48 hours of delivery with photo or video evidence of the damage as received. We will review your claim and, if approved, arrange a replacement or refund at our discretion.

Damage caused by installation errors, improper use, accidents, or normal wear and tear is not eligible for a return or refund. Once a part has been installed or used, it is considered accepted in the condition it was received.

How to Contact Us To submit a damage claim, email us at (E-MAIL) with your order number and photos of the damaged item and packaging.

We appreciate your understanding and stand behind the quality of every product we ship.